Privacy Policy
Last updated: March 2025
1. Who We Are
Northgate Roofing Co ("we", "us", "our") is a roofing company based at Manchester. We are committed to protecting your personal data and your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Contact email: hello@northgate-roofing.example
Address: Manchester
2. What Data We Collect
We may collect the following personal information when you contact us or use our website:
- Your name
- Phone number
- Email address
- Details of your roofing requirements
- Your property address (when arranging a site visit or inspection)
3. How We Use Your Data
We use your personal data for the following purposes:
- To respond to your enquiries and provide quotes
- To arrange and carry out roofing services
- To communicate with you about your project
- To comply with legal obligations
4. Legal Basis for Processing
We process your personal data on the following legal bases:
- Consent: When you submit an enquiry form or contact us directly
- Contract: When processing is necessary to fulfil a service agreement
- Legitimate interest: To manage our business operations and improve our services
5. Data Sharing
We do not sell, trade, or rent your personal data to third parties. We may share your information only with:
- Our employees and subcontractors who need it to carry out work
- Legal authorities if required by law
6. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined above. Typically, we keep customer records for up to 6 years after the completion of a project in line with UK legal requirements.
7. Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing of your data
- Request data portability
- Withdraw consent at any time
To exercise any of these rights, please contact us at hello@northgate-roofing.example.
8. Cookies
Our website uses cookies. For full details, please see our Cookie Policy.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
10. Complaints
If you are unhappy with how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.